Terms and Conditions:
- Reservation and Booking:
- All reservations are subject to vehicle availability.
- Reservations can be made online, through our mobile app, or by contacting our customer support team.
- A valid driver’s license and credit card are required to complete the booking process.
- Rental Period:
- The rental period begins and ends according to the dates and times specified in the booking.
- Extensions to the rental period are subject to availability and must be requested in advance.
- Driver Requirements:
- Drivers must meet the minimum age requirement as per local regulations.
- A valid driver’s license, along with a major credit card, must be presented at the time of vehicle pickup.
- Additional drivers may be added to the rental agreement for an extra fee.
- Vehicle Use:
- The rented vehicle is to be used only for personal use and within the geographical limits specified in the rental agreement.
- The vehicle must not be used for any illegal activities, racing, or off-road driving.
- Insurance:
- All rental vehicles come with basic insurance coverage.
- Additional insurance options are available for purchase to cover damages, theft, and personal injury.
- Customers are responsible for any deductibles or excess charges in case of an accident or damage to the vehicle.
- Fuel Policy:
- Vehicles are provided with a full tank of fuel at the start of the rental period.
- Customers are responsible for refueling the vehicle to the same level before returning it.
- A refueling fee will apply if the vehicle is returned with less fuel than when it was rented.
- Maintenance and Repairs:
- FoxDrive India ensures that all vehicles are well-maintained and in good working condition.
- In the event of a breakdown or mechanical issue, customers are advised to contact our roadside assistance hotline for immediate support.
- Penalties and Fees:
- Customers may incur penalties or fees for late returns, excessive mileage, traffic violations, or damage to the vehicle.
- Any unpaid fees or charges will be billed to the credit card on file.
- Cancellation Policy:
- Cancellations made more than 48 hours before the scheduled pickup time are eligible for a full refund.
- Cancellations made within 48 hours of the scheduled pickup time are subject to a cancellation fee.
- No-shows or cancellations made after the scheduled pickup time are non-refundable.
- Modification Policy:
- Changes to reservations, such as pickup location, rental duration, or vehicle type, may be subject to availability and additional charges.
- Customers are advised to contact our customer support team as soon as possible to request any modifications to their reservation.
- Privacy Policy:
- FoxDrive India respects the privacy of our customers and is committed to protecting their personal information.
- Customer data will only be used for the purpose of completing reservations and providing support services.
- We adhere to strict data security measures to prevent unauthorized access or disclosure of customer information.
- Governing Law:
- These terms and conditions are governed by the laws of the jurisdiction in which the rental takes place.
- Any disputes arising from or related to the rental agreement shall be resolved through arbitration or mediation in accordance with local laws.
- Acceptance of Terms:
- By completing a reservation with FoxDrive India, customers acknowledge and agree to abide by these terms and conditions.
- FoxDrive India reserves the right to modify or update these terms and conditions at any time without prior notice.14
- You Cannot Misuse, Sell, or Mortgage the Cars:
- Customers are strictly prohibited from misusing, selling, or mortgaging the rented vehicles.
- Any unauthorized use or transfer of the vehicle will result in immediate termination of the rental agreement and legal action.